How It Works — Commercial Snow & Ice Removal

Getting winter-ready takes just four steps. We handle everything from the initial assessment to post-storm documentation — so you can focus on running your business.

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Step 1: Free Property Assessment

We visit your property and map every surface that needs winter service:

• Parking lots & drive lanes — square footage, grading, drainage patterns.
• Sidewalks, walkways & ramps — ADA-sensitive areas, entrances, high-traffic zones.
• Loading docks & service areas — truck access lanes and dock aprons.
• Problem spots — shaded areas, low spots, roof drip lines, downspout zones.

After the walkthrough, we deliver a detailed snow & ice management plan showing exactly what we’ll do, when, and at what trigger depth.

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Step 2: Choose Your Contract

• Seasonal Contract (most popular) — One fixed price covers the entire winter, no matter how many storms. Priority response + pretreatment included.
• Per-Push / Per-Event — Pay only when we deploy. Good for low-traffic properties. Events triggered at your chosen snow-depth threshold.

Compare contracts in detail →

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Step 3: Storm Response

1. 48 hours out — we monitor NWS forecasts and pre-position equipment near your property.
2. 24 hours out — seasonal clients get brine pretreatment to prevent ice bonding.
3. During the storm — plowing at trigger depth, salters behind plows, sidewalk crews on entrances.
4. After the storm — final salt pass, ice-melt on problem spots, walkthrough for safety verification.

Response is 24/7. Seasonal clients get first-wave priority.

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Step 4: Documentation & Communication

After every event, you receive:

• Timestamped service report — arrival, departure, materials used, surfaces treated.
• Photo documentation — before/after shots for liability records.
• Weather log — official precipitation data tied to the event for insurance protection.

This documentation proves proactive, reasonable care — exactly what insurers and attorneys look for.